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Automation Rule for Additional Handling

  • Aug 27, 2021 5:01 PM UTC
  • 1 reply
  • 2 views

We are looking to see if an automation rule can be added so all orders can have added additional handling which is currently only available by checking a box under options under the shipping details.

    1 reply

    • steve22
    • May 2, 2022 9:12 PM UTC

    That tick box is not available for all carriers....only UPS by Shipstation, I believe.   Additional Handling Surcharge (AHS) is automatically calculated for actual weight, length and width, but it is NOT automatically calculated for "non-standard packaging."  Allowing custom packaging types to be designated (with a tick box) when they are non-standard packaging would be a very easy solution to make sure that live rates for the non-standard packaging AHS are included in the rate quoting.

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