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Automation rule needs to add 'Charge shipping to recipient' option. 3rd party billing has 5% fee

  • Jun 13, 2024 2:18 PM UTC
  • 3 replies
  • 1 view

Is there a way to setup ‘Charge shipping to recipient’ in Automation rule? I do not see that option. Now we use 'Charge shipping to 3rd party' if customer prefer to use their shipping account.  There is 5% service fee charged by carrier like UPS with 3rd party billing. Our customer complained. Hope ShipStation team can add that option on ASAP.

    3 replies

    • bo1
    • Author
    • Jun 13, 2024 2:19 PM UTC

    Please leave your comments here to make this post popular. We need ‘Charge shipping to recipient’ option in Automation rule

    • lcnuf
    • Jun 27, 2024 7:12 PM UTC

    I am also very interested in an automation rule to "charge to recipient" rather than "charge shipping to third party." We ship a lot of packages using the recipients' account numbers.

    • darren_mcl
    • Dec 19, 2025 12:34 PM UTC

    Have just requested this, so a bit disappointed to see requests for this feature from 18m ago and still no progress has been made. 'Recipient' represents about 40% of our orders so we're leaving so much time on the table with this not being a feature.

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