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Automation Rules

  • Sep 20, 2023 3:01 PM UTC
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I had an instance where a customer experience associate changed an address for a customer.  The initial address was imported and was assigned 1 day ground shipping service due to the zip code.  The customer requested the address be changed to a zip code that was 2 day air.  Is it possible to add a reprocess automation rules button to appear in the individual orders vs. reprocessing the all orders awaiting shipment?  I ship perishable.  The shipment would have been spoiled if we didn't catch it on the line.