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Can I create a second shipment in the same order?

  • Nov 14, 2023 6:07 PM UTC
  • 2 replies
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I have the new view enabled, and with that, I can't figure out how to create a new shipment. If I revert to the old view I see the button called 'Create another shipment', but I cannot find a similar option now.

We shipped a multi-package shipment to a customer, then realized we had forgotten one box. In the old days, we'd hit the 'create another shipment' button and then ship the forgotten box from the same order. With the new view I just can't figure out how to do it. 

Am I just missing something totally right in front of my face or did they get rid of this option? Is there a workaround? 

Best answer by ArtcraftDJ

At the top left of the order detail screen there should be the word SHIPMENT with a + sign next to it.

Click the + sign to add another shipment.  Sorry I haven't figured out how to upload an image on here.  Hope this helps.

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  • Answer
  • Nov 14, 2023 6:35 PM UTC

At the top left of the order detail screen there should be the word SHIPMENT with a + sign next to it.

Click the + sign to add another shipment.  Sorry I haven't figured out how to upload an image on here.  Hope this helps.


  • Feb 12, 2024 6:51 PM UTC