Hi everyone,
I wanted to raise this again specifically around the automatic Certificate of Posting that’s included with Royal Mail labels.
At the moment, every label download includes the Certificate of Posting in the same PDF. We then have to manually delete the extra page before printing. As order volume increases, this is becoming a significant inefficiency and leading to unnecessary label waste.
It would make a big difference if we could:
Disable automatic printing of the Certificate of Posting
Have it stored digitally instead
Or at least download the label and certificate as separate files
Click & Drop already allows users to opt out and retain a digital version, so similar flexibility here would really streamline workflows for growing businesses.
I was also wondering if a Product Owner at ShipStation could advise whether this is on the roadmap or being reviewed?
Appreciate any insight or updates.