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Custom Field Integration into Shipstation

  • Oct 28, 2022 10:28 PM UTC
  • 4 replies
  • 4 views

Hello,

Most of my products are personalized. Amazon has the ability now to use a custom now box When a customer entered personalization it's should be imported to the ship station and printed on the packing slip. Now I have to go to the Amazon dashboard and manually write personalization on the packing slip. This is very inconvenient when I have a lot of orders in November and December that impact my business. This feature works at the Etsy store but not Amazon. 

4 replies

  • Oct 28, 2022 11:08 PM UTC

Have you tried using [Buyer Notes] on your packing slip within shipstation? Does the personalization import on the order information box in shipstation at all?


  • Author
  • Oct 29, 2022 2:30 AM UTC

Yes If I add manually personalization in buyer notes it's printed on the packing slip, however I would like to be already imported from Amazon not entered manually. NO it does not import at all 


  • Dec 17, 2022 1:06 AM UTC

Hello,

I'm using SellerActions for that purpose. They're importing customized Amazon Order Data into ShipStation. Works for me very well especially in busy seasons.


NickH
  • Employee
  • Dec 6, 2023 6:14 PM UTC

@AlexRevzin Hopefully you've found a solution that fits you! If not, I'll offer another solution. I built CustomSync.app.

And it has a bunch of cool features:
- Choose where you display the customization: item options, Internal Notes, Customer Notes, etc.
- Include/exclude surface names, item names, quantity, etc.

See the image for current configuration options.