I am in need of a way to leave notes on a customer's profile to make adjustments on future orders. I know how to tag it but there's no way to see why I tagged it. Possible reasons could be including a replacement item, using a different shipping method, etc. This is a feature that we've been using for years on ShippingEasy but seems nowhere to be found on Shipstation even though they're owned by the same company.
Customer Notes
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