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Customs Form through API

  • Dec 8, 2023 4:12 PM UTC
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Hi All,

We are using the ShipStation API to create shipments for our orders. We have just added the Customs Declaration functionality (using the Shipments/Createlabel endpoint: https://www.shipstation.com/docs/api/shipments/create-label/).

Having submitted a test order with contents='sample' and nonDelivery='treat_as_abandoned', the shipment created in the ShipStation console was showing contents='merchandise' and nonDelivery='return_to_sender'.

Can we change those two values through the API? Or does SS override those fields on their end for some reason? Are we missing anything? Would appreciate any insights