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Customs/USMCA Document upload and electronic Transfer??

  • Aug 28, 2025 2:31 PM UTC
  • 3 replies
  • 3 views

wv79_2

Is there an option to upload and transfer customs/USMCA documents in Ship Station?

3 replies

  • Sep 8, 2025 12:02 AM UTC

Following...

With the new adjustments. This is a key thing that should be added. I've been applying papers to my shipments. Looks like week 1 - Lots of issues with shipping into the US. I was not prepared, but looks like all the systems were not as well. Anyone else having issues with shipping into the US? 


mymagichealer

I haven't found a solution yet. Fedex is telling me to add 3 lines in the commercial invoice but Shipstation does not have this feature, especially for FICP.


mymagichealer

Hi everyone,

We’re a CUSMA-compliant shipper and currently ship exclusively with FedEx.

We’ve found a solution for FedEx shipments that may also work with other carriers, and FedEx has been sharing this workaround with their customers that use ShipStation.

Path: Printing Setup → Label – Document Options → Label Messages

  • Message #1 (appears on the electronic Commercial Invoice, under Special Instructions, and on the shipping label):
    USMCA ON FILE ABCDEF#

  • Message #2 (appears on the shipping label):
    ALL GOODS MADE IN CANADA

Note: Each message field has a 26-character limit.

We ship DDP (Delivered Duty Paid) under CUSMA and work directly with FedEx on any customs-clearance issues. If a charge does occur, it is treated as an error and resolved with FedEx so customers are not billed.

Hope it works for you as well!