Skip to main content

Double copies of everything

  • Oct 24, 2022 5:22 PM UTC
  • 29 replies
  • 5 views

Show first post

29 replies

I gave up on Shipstation they're usless. Asking me what version of Windows as if that has anything to do with it. You change you're software to windows not the other way around. Furthermore if was working about a month ago and it stopped, what happened a month ago.

I reinstall shipconnected it didn't work. I deauthorised my computer reconnected and this appears to have resolved it. I have printed a few tickets today and it's still working. Try it and feedback


  • Dec 20, 2023 8:26 PM UTC

This is absolutely ridiculous. I'm having the same issue. Multiple labels print every time I print a label. I use the Zebra direct printing option (ZPL files instead of PDF) so I can't even just download them easily. Shipstation for the amount of money you charge, you really need to resolve these kinds of things. You're costing us tons of money in label costs for no reason.


update 1/23/2024 also having this issue 

issue i found goes far back as 2 months where i see my shipping charges skyrocket and noticed every batched order are making 2 labels affecting my shipping metrics been on live chat and phone for 5-6 hours 

and they are NOT taking blame , sorry or anything 

 

at this time point they claim " i musted click print twice " it CANT be them  

even i provide screen shots and video proof 


  • Nov 12, 2024 2:05 PM UTC

Mine prints double-sided for customs and forms documents, I use a Mac. Only way around this problem is to download the file and print that way. Very Frustrating. Has been like this for years. Yes I have installed and reinstalled shipstation connect and also done the same with the new version.