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ebay Migration. Any Takers, Yet?

  • Jun 24, 2021 1:38 PM UTC
  • 6 replies
  • 3 views

imix4u

We got a pop-up today telling us we need to migrate to the new ebay integration.  Any takers, yet? Any issues?

 

https://help.shipstation.com/hc/en-us/articles/360057921791#plan-your-migration-0-0

6 replies

Dave
  • Employee
  • Jun 25, 2021 1:29 PM UTC

We did yesterday and YES a major issue with Packing Slips. The field [Item Options] previously imported only the size variable. Now it imports EVERY ITEM SPECIFIC. This is an API translation problem and needs to be fixed by developers. They need to set it so the [Item Options] only imports Size, Color, or whatever actual VARIABLE is there for that product. There are so many Item Specifics that it truncates even one item on the slip rendering it useless.


Dave
  • Employee
  • Jun 25, 2021 2:39 PM UTC

We are reverting back to the old way until they fix this. It is unusable for us in this state.


Dave
  • Employee
  • Jun 29, 2021 10:42 PM UTC

Hey Dev Team, this is for you:

 

I opened a support case and they asked me to migrate again so they could look at it further. I said this:

 

"I am not switching back over. This totally messes up my Automations. When a store is deactivated, it goes blank in the Automation. I use the automations for setting all of my shipping options based on the order. Look, this issue will affect EVERY Ebay user who has a product with Variations that are printed on the Packing Slip. Size, color, etc . This is not a MINOR issue . I cannot believe the developers who adjusted the API translations did not see this WAY before recommending that people migrate. Did they not test it at all? Are WE the testers? That's not OK. Tell them to do what they are supposed to do and use a puppet account in a sandbox until they get it right. I'm not migrating until it works correctly and I do not have time to be a Beta tester for Ebay migrations. I regret even trying it when the popup came up."


  • Jun 30, 2021 5:51 AM UTC

Lots of problems with this new integration. For us we have issues with the paid date is not importing so the order does not show an age. This is a serious problem and they have been very slow to solve the issues. Nice to know that they do not care much about my business.


  • Jul 13, 2021 10:11 PM UTC

still problems with this.  Such an easy fix to program, basic logic. All this extra data not only clusters up packing slips but pick list as well. Even within the software it clogs up the screen.  Age works in V3 but stopped working in V2... Problem is V3 is a disaster and nearly unusable. Every day we have to switch back and forth.  V3 should be scrapped and this eBay integration fixed fast.


minkia38
  • Nov 18, 2021 1:56 PM UTC

has anyone else gone over? are there ANY benefits to doing this? Does anyone know WHY they are doing this instead of updating the old integration?

I am still on the old integration, and it seems to work fine