I recently had a store disconnection with Amazon that almost caused my Amazon store to be deactivated. We all know Amazon doesn't play when it comes to late shipments! The problem is I didn't know my store was disconnected.
It would be very helpful if Shipstation had an email alert for store disconnections, as this has happened several times in the past. Unless I go to the settings and check the stores daily, I don't know if a store is disconnected.
Due to this disconnection that lasted about 36 hours, I am now in a 10 day probationary period with Amazon so my on-time order rate gets back down to acceptable levels.
Email allerts for store disconnections
Hello @herbandroot!
First, welcome to the Community! We're so glad you're here. This space is an excellent resource for finding answers, sharing feedback, and suggesting new product features—we hope you find it helpful and inspiring!
We appreciate you sharing this fantastic idea—your input plays a significant role in helping us grow and improve. Let’s see if we can gather more feedback from the community to highlight how valuable this feature would be. If you’d like to see this feature become a reality, don’t forget to give it a thumbs up to show your support!
Happy Shipping!
-Cara
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