How can Email Lock be removed from account?
Account Setting > User Management : Status is “Email Lock”
All the rest of my account info there is correct. I receive billing invoice emails to this email, but have not been able to receive copies of shipping notifications to this email.i also cannot access Live Chat. Instead I get this error message:
{"Errors":[{"Message":"Unable to sign into zendesk with an unverified email","ErrorContext":null,"Code":"Unknown","Level":"Error"}],"statusResponse":null}