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Error -- An error occurred attempting to update orders: The connection appears to be invalid,

  • Jun 13, 2024 3:43 PM UTC
  • 4 replies
  • 0 views

shipping

getting this error

 

An error occurred attempting to update orders: The connection appears to be invalid, attempting to reconnect this integration may resolve the issue.

4 replies

shipping
  • Author
  • Employee
  • Jun 13, 2024 5:51 PM UTC

still not working


CaraAdmin
  • Community Manager
  • Jun 18, 2024 7:01 PM UTC

Hello @shipping!

 

Thank you for your post. I apologize that you are seeing this error. I highly suggest you contact support@shipstation.com to work through some troubleshooting tips with support. 

 

We appreciate you and your business!

 

-Cara


We do not have time to emaiil support, whats this forum for? I have a package that has to go out.


issue is still happening