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error loading shipstation

  • Sep 26, 2024 5:12 PM UTC
  • 2 replies
  • 1 view

HeKeyCo

Cannot get into ShipStation, tried three browsers, getting different errors also won't open in the bigcommerce backend.

Request failed with status code 504. Url was /seller/labelproviders 

Request failed with status code 504. Url was /seller/labelproviders

Request failed with status code 500. Url was /seller/workstations

 

2 replies

same error can't log in 


CaraAdmin
  • Community Manager
  • Sep 27, 2024 1:32 PM UTC

Hello @HeKeyCo!

 

Thank you for posting in the community! We sincerely apologize for the login issues you experienced yesterday. According to the ShipStation status page, there was indeed an outage. We understand how important a smooth experience is for our merchants, and we're always striving to keep the platform running at its best for you.

 

 

 

Have a fabulous Friday!

 

-Cara