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Etsy not updating, cannot ship Manual Orders by UPS

  • Sep 9, 2024 3:50 PM UTC
  • 7 replies
  • 0 views

Etsy orders are not updating. Getting "Error updating". I tried to ship a couple orders manually and I am getting "Could not refresh authorization credentials in timely manner." 

7 replies

  • Sep 9, 2024 3:51 PM UTC

We are getting the same thing.  I wasn't sure if it was a ShipStation issue or ours.  Seems to be theirs...


  • Sep 9, 2024 3:53 PM UTC

Same issue here with UPS shipment


  • Sep 9, 2024 3:53 PM UTC

We are getting the same thing..


CaraAdmin
  • Community Manager
  • Sep 9, 2024 4:03 PM UTC

Hello @KennyW!

 

Thank you for your post! Upon reviewing the ShipStation Status page, an issue appears to be being investigated. I recommend subscribing to notifications on the Status page for future updates to stay informed.

 

Thank you for being so patient while we investigate the issue!

 

-Cara


  • Sep 9, 2024 4:57 PM UTC

We have the same issue.


CelticStudio

We are experiencing this issue as well on 6 out of 8 of our sales channels. eBay and PayPal work but 4 Amazon, Shopify, and Etsy do not. At times some of the Amazon stores will succesfully refresh and import but they go back to Error updating message. Reconnecting the sales channels has not worked so hoping this is the listed "latency issue" they are working on and it will be solved by ShipStation soon.


Same here with Shopify and Amazon, hope it may get fixed soon...