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Etsy Orders Not Showing Color & Size Variant when order imports - Just a SKU number now

  • Aug 20, 2022 11:21 PM UTC
  • 2 replies
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Etsy Orders are Not Showing Color & Size Variant when order imports in to ship station

There is Just a SKU number now.

This is creating a slow down in production, because we now have to check every order for color and size back on Etsy and then come back to shipstation again before printing each label.

 

Why the change? or why the new error?

      2 replies

      Yeah, we're having a similar issue. It used to display item customization info in the side column but not anymore. I contacted the support and they promised to look into it.

      • lv0822
      • Aug 22, 2022 3:35 PM UTC

      This started happening on Friday for me too. Having to individually open up hundreds of orders killing my productivity. It is also occurring on my Bigcommerce connection. I have submitted a ticket and it was escalated to the dev team. 

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