We are setup for taking orders from Facebook and when they come over to ShipStation from Shopify the coding for the order along with its Facebook order ID get dropped into the "Note From Buyer" section. We use "Note From Buyer" for our gift notes and the Facebook orders are getting mixed in with them. Anyone else know how to solve this?
Facebook orders leaving code in the "Note From Buyer"
Hello @Daylon,
Thanks for being a part of our community and for reaching out. I would recommend reaching out to support team to further investigate and troubleshoot this with you. If you are having trouble creating a ticket/chat, you can send us an email at support@shipstation.com.
-Erin: Your Friendly Neighborhood ShipStation Community Manager
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