Skip to main content

FBA orders not in Orders export

  • Aug 27, 2022 1:13 AM UTC
  • 2 replies
  • 0 views

For those of you that are importing Amazon FBA orders into SS, be aware that if you export your orders, those FBA orders will NOT be in the exported file.

 

I consider this "not behaving as expected".

 

Anyone else agree?

    2 replies

    Moderator-Davis

    Hey there @DirkMartin, 

     

    Thanks for being so active in the community! 🙂 

     

    When it comes to exporting FBA orders, if you are exporting from the main orders grid when you see this behavior, I would encourage you to reach out to our support team. We certainly want to make sure you are able to export your orders like normal. 

     

    From Moderator Davis, May the force be with you!
    • DirkMartin
    • Author
    • Employee
    • Aug 31, 2022 3:31 AM UTC

    I did reach out to your support team, and the support rep said "I can't say if this will be viewed as 'behaving as expected', or as 'a bug'".  So, it's anyone's guess if this will be fixed.

    Terms & ConditionsAccessibility statement