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Feature Request: Delete Note from Buyer and Custom fields 1-3

  • Mar 24, 2025 7:14 PM UTC
  • 2 replies
  • 2 views

Hi shipstation team, 
i use the 3rd Party Fulfillment and The Store who is sending orders to me is setting values in this fields: 
Note from Buyer and Custom fields 1-3

I do not see an option to delete these fields with automatisation rules on Import as they are messing with my automatisations down the line. I only see SET field....  Could you make an option to Delete the Values of that fields or overwrite it, rather than just Add what you currently have ?

It would be a bonus if all those fields would be shown on detailed order view on the mobile app as well.

thank you

2 replies

CaraAdmin
  • Community Manager
  • Apr 1, 2025 8:10 PM UTC

Hello @cgraninger!

 

Thank you for your suggestion. We’ve passed it along to our development team for review.

 

Happy Shipping!

 

-Cara

 

 


  • Employee
  • Apr 2, 2025 5:50 PM UTC

my current solution is to set field to "-" or different information.