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Feature Request - Items in pack slip for a reship

  • Jun 9, 2022 11:04 PM UTC
  • 3 replies
  • 1 view

The new version has removed this and it's a critical part of our business. We reship orders all the time. Our orders are big and expensive. Mis-ships can be very costly for many reasons, not the least of which is customer trust. 

 

I have no idea why on earth anyone would want to reship an order with no items in the pack slip. Seriously. Why. This makes we want to punch a hole in my monitor and fire Shipstation off into the Sun. 

 

The suggested workaround - to create a manual order with the items in it - is a joke. Adding the items to the internal notes will get me by until I find a better shipping solution. 

 

Please put this functionality back in. In the meantime I am looking for new shipping software. 

3 replies

NaturesItems

Yes!  For me the biggest issue with this is that the items, then, do not show on the pick list.  I work with my product alphabetically, and there is no way if I have an order for 37 items that I can possibly write them in where they go on the pick list without wasting a ton of time.  Then actually having to figure out which products go on that order is awful.  


  • Sep 25, 2023 2:18 PM UTC

I've inquired with shipstation support about this and they still have no real answer. I don't know why you could get rid of this feature


CaraAdmin
  • Community Manager
  • Jun 10, 2024 3:21 PM UTC

Hello ShipStation users! 

I wanted to bring to your attention a new Reship Beta Program! Here is the link  to show you how to test out the Reship Beta. 

We look forward to getting your feedback!

Happy Shipping!

-Cara