Hi everyone,
I'd like to request a feature that would allow ShipStation to import and display multiple tax fields from selling channels instead of combining them into a single Tax value.
Currently, when orders are imported from platforms like BigCommerce, ShipStation only imports one combined tax amount. This makes it difficult for merchants who need to distinguish between different types of taxes, such as:
- Sales Tax
- Excise Tax
- Environmental Fees
- Other tax categories supported by the selling channel
It would be extremely helpful if ShipStation could:
- Import multiple tax fields from supported selling channels.
- Allow those tax fields to be mapped individually.
- Make them available in packing slip and document templates.
- Expose them through the ShipStation API and custom fields.
Many ecommerce platforms already calculate and store tax components separately, but that information is lost when the order is imported into ShipStation.
Has anyone found a workaround or custom integration that allows separate tax values to be displayed on packing slips or other documents?
If this would be helpful for your business as well, please upvote this request so the ShipStation team can consider it for a future release.
Thank you!