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Feature Suggestion : Allow the ADDING of products to an order via Automation Rules

  • Jan 10, 2025 4:49 PM UTC
  • 6 replies
  • 1 view

Mich_ael

Allow the ADDING of products to an order via Automation Rules.

Currently, we have a customer who occasionally wants to add a product to all of their shipments (i.e. a catalog or announcement sheet)

Currently we have a RULE to TAG all incoming orders from their storefront, then add an alert for the order to manually add the product to the shipment items.

It sure would be great if we could just ADD this to the order automatically via Automation Rules.

6 replies

CaraAdmin
  • Community Manager
  • Jan 14, 2025 7:20 PM UTC

Hello @Mich_ael!

 

Thank you for your post in the community. Your input helps us make better decisions, so please continue to share.

 

Happy Shipping!

 

-Cara


 


  • Feb 11, 2025 2:14 AM UTC

Am I missing the solution somewhere?  This is exactly what i want to do and I cannot find a way to achieve this anywhere. 


  • Mar 12, 2025 3:17 PM UTC

I'd very much like to see this feature added. It would help us out a lot by being to add free stickers and other items to orders imported from eBay and Amazon.

 


  • Jul 9, 2025 8:43 PM UTC

Commenting because I also can't believe this isn't already a feature. Shipstation NEEDS to allow automation rules to "add a product" as an action. 


DCB
  • Employee
  • Oct 23, 2025 5:50 PM UTC

Commenting because I would love to see this feature. Thanks ShipStation for considering our suggestions!


  • Nov 2, 2025 8:42 PM UTC

Would love to see an automation for adding a product to certain orders -- surprised this doesn't exist yet. As others have said, this would be a HUGE help.