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filters not working

  • May 5, 2022 6:48 PM UTC
  • 3 replies
  • 0 views

After the new layout very few of our filters are working. The problem being that our users DON'T KNOW the filters aren't working, and are missing critical processes because shipstation simply returns a full screen of all orders or a blank screen. 

 

This occurs on multiple systems using multiple ISPs in different locations around the world. It is not a local problem. The problem begin the moment we were forced to the new layout.

 

This has been reported TWICE to shipstation, and our tickets have been marked solved thanking us for our 'feedback' without addressing the fact that shipstation now has VERY LIMITED functionality compared to just 48hrs ago. ZERO effort to actually address the problem, or offer any kind of solution. 

 

Shipstation is not a free service, and we do not get paid to beta test software which clearly needs more work.

 

Thankfully we have already begun the process of moving to orderdesk - we recommend other shipstation users find alternatives.

3 replies

info301
  • Employee
  • May 6, 2022 2:46 PM UTC

same issue here with filters not behaving as expected

 


After 2 months some responded to our ticket and marked it as solved. 

 

It took 30 seconds to make a simple filter proving the problem was not solved.


  • Oct 4, 2023 7:01 PM UTC

same trouble here