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FIX IT... It's monday

  • Sep 19, 2022 3:20 PM UTC
  • 4 replies
  • 0 views

jardon1

4 replies

I am having the exact same issue... I am currently on 3 different browsers... all stuck on the spinning gear after trying to log in.


Moderator-Davis

Good morning yall! 

 

If you are experiencing login issues, and have taken the normal troubleshooting steps like clearing your cache and cookies, or attempting in incognito mode, and are still seeing this behavior, please reach out to our support team so that we can check into your accounts from the back end of the platform. You can do this either via Live Chat with the widget, or via email to Support@Shipstation.com. 

 

We absolutely want to make sure that you can get logged in and shipping as intended!  


  • Sep 20, 2022 10:20 AM UTC

Still a problem today, multiple machines, followed the steps. Just getting the spinning cog when trying to login. 


Moderator-Davis

Hello there @RJB, 

 

We were in fact seeing some login troubles earlier today, but have since resolved them! 

 

If you are currently still experiencing that type of login behavior, please reach out to our support team so we can make sure you're able to get logged in like normal 🙂