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"Ground Advantage" is not in EOD for USPS not as Parcel Select not as Other. Its been over a month.

  • Aug 22, 2023 6:33 PM UTC
  • 2 replies
  • 1 view

"Ground Advantage" is not in EOD for USPS not as Parcel Select not as Other. Its been over a month. Not really sure if Shipstation cares or just good at raising rates and coming up with BS add-ons such as "bring your own carrier rates"...

 

    2 replies

    Manager-Erin

    Hello @Alex80, 

     

    Thanks for being a part of our community and for bringing this to our attention. 

     

    We are currently looking into this, but it would be helpful to know a few things.  Is the post office refusing to scan the form or rejecting your packages? Any additional context about the issues this is causing would be very helpful. 

     

    -Erin: Your Friendly Neighborhood ShipStation Community Manager 

     

    • beckybee
    • Sep 3, 2023 12:50 PM UTC

    Our post office needs an EOD for anymore than 2 packages for drop off. Not on EOD, they will refuse us - don't have time to scan bulk individual packages. The head scratcher is this - Shipstation knows ground advantage is a n option for USPS - why wasn't it added at the same time that ground advantage became a package option for USPS? 

    It seems like brains have left companies and all that remains are bodies? Seriously - how would someone not say hey we need to add this package option to EOD at the same time the service is offered. I guess if shipstation employees had to wait in line vs. being able to drop off packages with an EOD form - they'd realize why the EOD form with all options on it are needed!

    Amazing how so many tech companies over the years have simply gone downhill in their support of their own product.


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