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How do I get a refund on a shipping label created in ShipStation?

  • Jan 8, 2021 4:52 PM UTC
  • 1 reply
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As the title states, we're trying to figure out how to cancel a label in ShipStation and get refunded for the purchase price.  We know how to create another label, but we don't see the option for canceling and getting a refund for the first label.  Thanks for any help you can provide.

Best answer by masonfabian

simply click on the order number and you will find this window on the right-hand side!

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masonfabian
  • Employee
  • Answer
  • Jan 8, 2021 5:17 PM UTC

simply click on the order number and you will find this window on the right-hand side!