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How to edit email templates

  • Sep 15, 2025 9:16 PM UTC
  • 1 reply
  • 1 view

I would like to edit the shipstation email that sends out for shipment notification. I can see the edit button when I click the three dots next to it but its greyed out! Is there a way to edit the default email or do I just need to create a new email template? Thanks to everyone in advance. 

1 reply

  • Author
  • Sep 15, 2025 9:23 PM UTC

I went ahead and made a copy of the default and made changes I needed to. Seems like you just can't edit the default template.