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I can't purchase postage is there any know issues? Is everybody doing ok? Is it just me?

  • Jul 28, 2021 8:01 PM UTC
  • 2 replies
  • 0 views

I am trying to purchase a postage and it doesn't let me.

I stops at right here.

It's been like this for about an hour now.

So I was trying to open a stamps.com account to see if it works and it also says my payment method is not valid.

And I called the bank of america and they don't see any payment that was attempted.

Does anybody experiencing same issues as I?

 

    2 replies

    • jalalalala
    • Author
    • Jul 28, 2021 8:05 PM UTC

    Also there is no contact phone number for shipstation because I'm Gold member.

    How am I going to fix this issues or find out what's going on without contacting shipstation.

    I need to ship my shipments today. I know I can send them an email but last time they took a day to answer.

    I think USPS has serious problems these days.

    Some of the shippments I sent out on Monday still don't have tracking information updated.

    Moderator-Davis

    Howdy @jalalalala! 

     

    Thanks so much for turning to the community for answers. We are thrilled to have you participating with us 🙂 

     

    There is currently an outage happening with Stamps.com that is effecting the ability to purchase postage. This is nothing you are doing incorrectly by any means! 

     

    I am keeping an eye on the Stamps Status Page to see when they are reporting a return of that functionality! 

     

    I hope this helps! 

     

    From Moderator Davis, May the force be with you!
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