IMAGES DON'T LOAD/SHIPSTATION CONNECT BROKEN

Hey there @FazStore! 

I'm sorry to hear you're running into troubles with ShipStation Connect. 

You've done precisely the right thing by reaching out to our support team on this matter. I can see that you are actively in an email interaction with them, this is perfect! I doubled checked on my end and can confirm that this issue is currently with our senior support team in escalation and is being investigated directly.

I have ensured that when this investigation is updated that I will be notified. Subsequently, I will absolutely update you here on this post when that information is available. 

Thank you for your patience while we work diligently towards resolution. 

Why does it take so long for a response?? Do you have a phone number I can call.. This has been a two week issue

I can't even install shipstation connec anymore so printing has become a task. I get errors when trying to install the program.

Yeah its two issues... Why does support only answer every 3 days?? 

It's taking to long... Its been weeks now

Also, every since I've been update to this 'new version' my shipstation app doesn't sync. My awaiting shipment order count is totally off!

Why aren't they asking me any issues I've had or how the issues came about? I've never dealt with a support desk that didn't interact with the client???  

This is ridiculous. I have an issue on another account now.

How come you don't have a phone number for support? E-mail just doesn't work

eBay connection: Request failed with status code 404

The connection can't even be modified?!?!?!

So? Has shipstation found the issue yet???? It's been 6 weeks now

Another 1.5 months. Any way to get in touch with management to get real answers?

Update please???