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International problem at just before the purchase

  • Jun 15, 2022 6:17 PM UTC
  • 1 reply
  • 0 views

I'm having an issue at the point where I have selected the postage method and purchase the stamp. It gives me an error after I select purchase and tells me to refresh or come back later. It never works no matter what. 

 

Has anyone else had this issue?

1 reply

brendan1
  • Employee
  • Jun 17, 2022 12:10 PM UTC

What error are you getting?

 

I'm not getting an error for international shipping locations where the state is longer than 5 characters (never had this problem with the old version). 

 

I don't know (nor have I ben able to find) a 0 to 5 digit state/province list for every country. If this is now a requirement, they should populate a dropdown of states/provinces based on the selected country.