Hi ShipStation Community,
We have ShipStation connected to our Magento 2 store and the order/shipment flow is working well — orders pull in from Magento, we ship them, and tracking updates push back correctly.
However, we're running into a gap with inventory management and wanted to ask about your experiences:
**Our situation:**
When an order is shipped through ShipStation, inventory is deducted correctly. But when we manually edit the stock quantity of a product directly in Magento (e.g. after a stock recount or new stock arrival), ShipStation does not reflect that updated number. Similarly, if we adjust inventory manually inside ShipStation, it does not push back to update Magento.
**Our questions:**
1. Is true bidirectional inventory sync between ShipStation and Magento 2 on the roadmap? The community post from December 2024 mentioned it was coming — any update on a timeline?
2. For those of you running Magento 2 + ShipStation, how are you handling manual inventory adjustments? Are you using a middleware like Syncware, Zapier, or Webkul?
3. If you manually edit inventory in one system, does your setup automatically update the other — and if so, what tool or method are you using?
We want to avoid overselling and keep both systems in sync without having to update stock in two places manually. Any advice or workarounds from the community would be hugely appreciated!