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Item details

  • Sep 11, 2024 4:32 AM UTC
  • 1 reply
  • 0 views

How to see my item details with tracking number 

1 reply

CaraAdmin
  • Community Manager
  • Sep 18, 2024 9:10 PM UTC

Hello, @1230_2!

 

Thank you for posting in the community! ShipStation treats Orders and Shipments as fundamentally different. As a result, information specific to a Shipment (like tracking numbers or carrier fees) can only be exported through a Shipments export. Item names are unique to Orders and don’t appear in the Shipments grid.

 

If you still have an issue with seeing this, please contact support@shipstation for further assistance!

 

Happy Shipping!

 

_cara