We're a new ShipStation customer and configured on the 'Live Rate Calculation Method' Beta. Our hope for this Beta was to be able to present more accurate rates at checkout based on weight/dimensions. It seems to help on straightforward orders of single items.
Many of our orders contain multiple products or higher quantities. A customer may order 20 t-shirts instead of one. As I understand it, automations are not taken into consideration for checkout rates, so we can't alter the weight/dims that way.
What is the best way to make adjustments to weight/dims when there are multiple items in cart that will ship together?
Thanks!
