I have had this site for a few years. It would give live rates that were accurate to the penny, when people checked out. I stopped taking orders last summer, and am finally getting back to shipping.
We had issues getting shipstation to talk to my site, but now it is saying they are connected. However, it will not give rates. It just says it doesn't have any shipping options for that address.
What am I missing?
Hello @TaylorPilot!
First, welcome to the Community—we’re so glad you’re here! This is a great space to find answers, share feedback, and explore new feature ideas. We hope you find it both helpful and inspiring.
Our Live Checkout Rates feature is only supported for BigCommerce, Wix, Shopify, and Magento store integrations. I’ve linked our Help Center article on Checkout Rates for more details.
Our development team is aware of the interest in expanding this functionality and has noted it for future consideration. We truly appreciate your feedback and will keep you updated if there are any changes or progress on this front.
Happy Shipping!
-Cara
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.