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Make Return to Sender Easier

  • Mar 26, 2025 3:20 PM UTC
  • 1 reply
  • 0 views

jxbperformance

Why do we have to go through the "UPS from ShipStation Form" to return a shipment to sender?  All the information required to be entered is already known by ShipStation when logged in.  We should be able to simply press a button on a shipment to initiate a Return to Sender request.  If there's any additional information needed, just make a pop-up form to fill in.  Going through some random form not even associated with our account is a huge waste of effort.

1 reply

CaraAdmin
  • Community Manager
  • Apr 2, 2025 2:19 PM UTC

Hello, @jxbperformance!

 

We love your great idea! Please keep sharing your thoughts—they are key to our continuous improvement.

 

Happy Shipping!

 

-Cara