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Manual Order line items randomly rearranged

  • Jan 11, 2023 8:46 PM UTC
  • 3 replies
  • 0 views

IDScan

When creating a Manual Order, we like to put main items first, then accessories, then discounts and finally shipping. The problem is that no matter what order we enter items, the system randomly rearranges them and makes the packing slip and email look messy. Since we can't rearrange after the fact, we are stuck with this non-sense. Is there any way to fix this?

3 replies

jeremy_S-and-S

Question that might help pin down the solution: are they actually rearranging within the order, or are they just in a different arrangement on the packing slip/email? There are different ways to sort the items on the packing slip.


  • Jan 25, 2023 7:38 PM UTC

 


IDScan
  • Author
  • Apr 19, 2023 2:48 PM UTC

Epommerer, I'll try that thanks.