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manually triggered shipment notifications to customer - fulfillment orders

  • Jan 9, 2025 12:40 AM UTC
  • 2 replies
  • 0 views

Is anyone else experiencing issues with manually sending notifications for fulfillment orders as shown below?

Manually sending "shipment notification" in fulfillment was working fine until 12/03/2024 and stopped working after that. No configuration changes on my end.

 

 

2 replies

BWP
  • Employee
  • Jan 14, 2025 4:18 PM UTC

Yes, also occurring for me


  • Apr 26, 2025 11:40 AM UTC

Were you able to resolve this?  We're new to ship station and only Delivery Notifications work.  We have the same problem also with trying to manually send a notification as you were trying to do.

When we try sending a test email from the email settings page, it goes through without any issue.

We've opened a support case but was just curious what you ended up with.