We started using Mobile Picking and are running into a few major hurdles that impact performance. Overall, we like it, but below would improve the functionality considerably, especially for high volume periods.
- There is no reporting or visibility to what tote/bin is assigned to which order. Why does this matter? If I am searching for an order that has been picked and is awaiting shipment, I have no idea what bin it is in. If I am trying to get all orders out for a specific day, I can't find them and end up needing to repick them manually to make sure it is complete.
- Performance Reports for Pickers, How many units are they picking per hour?
- I need to be able to cancel the batch of an order in Picking or Picked status if it never makes it to packing. We have seen this quite a bit (we are processing 5000 orders per day). This would allow us to rebatch it to have it repicked for packing.
- If there is an exception, a missing item for an order, allow me to flag that item as an exception or bypass it. We are currently bypassing it and having to put a post-it in the bin to call out what is missing. If I could scan the bin to see what should be included in the order, that would be easier, See #1 above. We need a way to know what tote is assigned to each order to better troubleshoot issues.
- Grey out an order or immediately remove it if it has already been selected by an another picker, we have seen multiple people in the same batches.
- Occasionally, I need to go backwards to look at something, all of my work is canceled out. This should not pull me out of picking.
- Sort Batches in the mobile picking from Oldest at the top to newest at the bottom so that the oldest is always at the top.
- Photos arent showing in mobile picking consistently
- Open batches should be seeable by all users, not just the creator
- I would like to be able to see in the notes "who" picked an order. The user login should be captured and the picking updates should be capture here.
