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Multi-Package Shipments - Breakdown is missing from the packing slip. How to know what goes where?

  • Oct 26, 2026 5:22 PM UTC
  • 1 reply
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SmartJuice

In regards to the new multi-package interface – the new feature is nice to have, but currently difficult to use in practical application.

 

After order items are assigned to packages and labels / packing slips are printed, the package assignment is not printed on the packing list. Unless you have a computer screen/ShipStation in front of you while fulfilling orders (we do not), there is no way to know what item is supposed to go in which package.

 

“Package Sections” is enabled our the Settings (Printing > Printing Setup > Packing Slip Document Options > Package Sections).

 

Is there currently a way to show the shipment items breakdown on the packing list? If not, is this a planned feature?

Best answer by bbbb

Use the template that begins with the name "Shipstation," not "Default." Additionally, the order must contain at least two packages; otherwise, you won't see any difference. Alternatively, you can create your own document - there is an editor available for this purpose.

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bbbb
  • Employee
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  • Oct 28, 2026 7:41 AM UTC

Use the template that begins with the name "Shipstation," not "Default." Additionally, the order must contain at least two packages; otherwise, you won't see any difference. Alternatively, you can create your own document - there is an editor available for this purpose.