Name required for both Name AND Business?

Hello @forceshock, 

Thank you for being a part of our community and for reaching out. We would be happy to look into this. What carrier are you using when you get that message? 

-Erin: Your Friendly Neighborhood ShipStation Community Manager 

Has this ever been fixed in the back of the system and can be updated? We do not like having our company name print twice. No other packages we receive from small businesses have that. I wonder who they use for shipping? 

For anyone still dealing with this, the workaround I have been using is to simply enter a hyphen into the 'business name' field, and then use my business name in the 'ship from name' field. It's not perfect but it looks good enough on the label. 

Yes, doubling the business name is silly. Doing a hyphen in it does not work all the time as Shipstation errors when you try to ship international or FPO/APO. Stating "Ship From Name must contain at least two words. Each word must be at least two characters long, separated by a space."

Just joining the discussion. Had to add a new ship from address and ran in to this full name and company name required. There needs to be a workaround for this other then a hyphen. Shipstation needs to find a better option. 

I also have had this issue. My business address did not have this issue (I'm assuming because it's been that way for awhile), but i wanted to ship from a personal address and came across the issue. When I just reached out to support, they decided to add my business name to the company name line on my business address and told me they fixed it...now my business shipping address is messed up requiring me to do the hyphen "workaround". Such a ridiculous error and now they've messed it up more.