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Needed: Store Access Permissions Per User

  • Oct 10, 2023 2:00 PM UTC
  • 2 replies
  • 4 views

We definitely need a way to control access to different stores on a per-user basis. One specific instance where this greatly affects us in in regards to our test/development store, where we create and manipulate orders for testing purposes. We have seen instances where duplicate orders have been created: one order was in the live store where another version of it was in our test environment store, and customer service most likely created a return label (or performed some other normal expected operation) causing the duplicate to be created. It was not their fault: they performed their normal duties. This would have been avoided if customer service did not have access to the test store in the first place.

2 replies

emarkhasin
  • Employee
  • Jun 6, 2024 8:12 PM UTC

Agree, a simple feature that is missing! User permissions and control levels on ShipStation are a joke.


  • Feb 14, 2025 3:50 PM UTC

We need this too