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No longer able to 'add a package' to an order that shows as shipped

  • Apr 12, 2024 11:46 PM UTC
  • 2 replies
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It appears ShipStation took away the ability to 'add a package' to an order after the order is marked shipped.  This was a very useful feature.  For example, if an order is shipped, but an item is damaged during shipping and we need to send a replacement - it was really nice to just be able to 'add a package' to the order and make a note of what happened. That saved us from having to create a whole new order to ship the replacement and the info is not kept in the original order.    Any chance of ShipStation adding that feature back?  I sure hope so!

2 replies

It seems that all split ship options are also gone. This is probably related to the add a package bug. There is no way this was intentional.


  • May 7, 2024 3:33 AM UTC

From the view order screen, click on the shipment icon on the left then the + icon in the panel next to it.