I got error message last night when I tried to create shipping label. Post it to Chat, with screen shot. No response and I went to sleep. This morning, I found 2 hours later someone responded saying "high volume of inquiries"! Then I followed up but no response as of now (7 hours passed)!
No Support At All!
You can expect a response in days, not hours. Unfortunately, it seems that timely communication and attention to customer needs aren't exactly high priorities for them.
Hello @Shawn-NTP!
Thank you for your post in the community! I have contacted support, and someone will follow up on your open ticket. I apologize for any frustration the delay in response may have caused. I can ensure that you are in good hands with support!
Have a wonderful rest of your day!
-Cara
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