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Order Search by Order Number returning multiple results

  • Feb 20, 2023 7:15 PM UTC
  • 1 reply
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We have an issue that was occurring back in January but cleared up itself but has now returned. When we input an order number into the search field, it returns a bunch of unrelated results. I'm attaching a screenshot here. As far as I know support could not come up with the original cause back in January but I am hoping to revisit this now to find a solution and see if anyone else has seen this issue. There isn't a link anywhere that I can find in those junk results.

1 reply

KParker
  • Aug 29, 2023 12:39 PM UTC

Tell me why I never connected that search field to the orders section?????

I think it would be beneficial to add filters to each column instead of an overall search for easier drill-down when searching for an order.