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Orders marked as shipped within ShipStation

  • Jun 28, 2024 4:55 PM UTC
  • 1 reply
  • 0 views

TC2721

why are customers not getting notified  when there order was delivered and it doesn't update in the fulfillments tab it just says in transit 

1 reply

CaraAdmin
  • Community Manager
  • Jul 2, 2024 2:58 PM UTC

Hello @TC2721!

 

Thank you for your post! The engineering team is currently investigating this ongoing issue. As soon as a fix 

 

has been implemented, you will receive an update from our support team

 

We appreciate your patience!

 

-Cara