OTDR and Claims protected tags

Hello, @mike43!

Thank you so much for your post in the community! I completely understand your request and will make sure it's taken into consideration. Rest assured, merchants are still protected under the On-Time Delivery Rate (OTDR) when using any Amazon Buy Shipping service that ensures the package reaches its destination on time!

Thank you! 

-Cara

This would be very helpful. I have had shipments get delivered late by USPS and Amazon tell me that since i bought shipping through a 3rd party source, the claims and OTDR protection do not apply