Since yesterday, I cannot enter dimensions and weight anymore (only from a pull down selection with a few entries for each field) for custom package (which is 90% of my shipping).
Was there a software update that killed it?
Did I change settings to prevent me from entering dimensions/weight by accident?
Hello @RegulatorFix!
Thank you for your post. We aren't currently seeing any updates that would affect this function on your end. If you're experiencing this issue, I recommend reaching out to our support team at support@shipstation. Our agents can assist with troubleshooting to help resolve the problem.
We appreciate your business!
Happy Shipping!
-Cara
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