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package marked as "ships today" when they are not.

  • Aug 1, 2024 8:19 PM UTC
  • 1 reply
  • 0 views

shipping

                I got 4 orders yesterday. After creating the shipping label I noticed that 2 were marked on Etsy "ships today" when they are not.
And 2 were like normal, they will be marked as shipped when picked up by ups.

Why is it doing this?

1 reply

CaraAdmin
  • Community Manager
  • Aug 6, 2024 7:40 PM UTC

Hello @shipping!

 

We appreciate you coming to the community for assistance. However, it appears this issue requires you to contact ShipStation support. 

 

Happy Shipping!

 

-Cara