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Picklist option: ignore 'description' product customizations

  • Nov 19, 2024 6:12 PM UTC
  • 2 replies
  • 0 views

 We need a way for the pick list to ignore line item attributes so all of the products can be grouped together.

Shipstation imports what Shopify calls product "properties" - metadata about a specific line item in an order

Once they get into Shipstation, they show up as "Description" for a line item in an order

Ostensibly these attributes are used for customized products, things like "get your name engraved on a book cover" etc... For those of us that don't CARE about these attributes, they pose a problem: our pick lists are really, really messed up:

all 6 of those lines are for the same product, just some are part of a subscription bundle and others are part of a different bundle, others are ordered not as a bundle. There needs to be an option to ignore this so they can group together. Unfortunately, the options for pick lists are extremely limited:

2 replies

CaraAdmin
  • Community Manager
  • Nov 26, 2024 9:49 PM UTC

Hello @chris_bair!

 

We appreciate your fantastic idea! Keep sharing your thoughts—they’re essential for our improvement.

 

Happy Shipping & Happy Holidays!

 

-Cara


Yes, same problem. This is ridiculous.